privacy policy
National Privacy Principles ("NPP's") as enacted in the Privacy Act 1988. This Privacy Policy has been issued under NPP 5.1 (http://www.privacy.gov.au/materials/types/infosheets/view/6583) and sets out our information handling practices; what information we hold about you and how we collect, use, disclose, keep secure and ultimately destroy that information, including through our website at http://www.bluesafe.com.au. For the sake of clarity, this Privacy Policy covers Personal Information in relation to any of the following:
Our clients or prospective clients; or
Our suppliers or prospective suppliers; or
Any employee or independent contractors engaged by us, or any person who applies to become an employee or independent contractor.
1. what information we collect from you
For the purpose of this Privacy Policy, "Personal Information" is information from which your identity is apparent or can reasonably be ascertained. The type of Personal Information collected by us may differ depending on whether you are or would like to become a client, supplier, employee or independent contractor. The Personal Information we collect is what is required for us to be able to provide you with our products and services, to manage and administer the product and service, to assess your application for credit and for incidental purposes. It generally comprises information such as your name, address, mobile and telephone numbers, facsimile number and emailaddress.
If applicable, we may also require details of your company's ABN and/or ACN, financial information including bank account and credit card details, profit and loss statements, balance sheets, your employer details and your occupation. Where practical, we collect Personal Information directly from you. There may be circumstances in which we collect Personal Information about you from third parties, including where you apply for credit. We destroy or permanently de-identify your Personal Information when it is no longer necessary for its purpose and we are not required by law to keep it.
2. how do we collect your Personal Information
We will collect your Personal Information in a number of ways including:
From you when you provide us with this information by telephone or by completing an on-line enquiry through our website,
application forms, customer service satisfaction surveys, contracts or any other document provided by you to us; and
From third parties such as credit reporting agencies, insurance companies or your personal representative; and
From publicly available sources of information; and From our own records.
Through our website we can obtain your Personal Information if you send such information in an email or when you complete an on-lineenquiry. When you look at our website, we may make a record of your visit. The following information may be logged for statistical purposes:
Your Internet Protocol (“IP”) address; and
The date and time of your visit to our site; and
The pages that you have accessed or downloaded; and
The type of browser you were using; and
The type of device and operating system you were using.
3. use and disclosure of your Personal Infromation
We use your Personal Information for the purposes that relate to:
providing you with our products and services; and
managing and administering the provision of our products and services; and
providing quality assurance for our products and services; and
responding to your enquiries and feedback regarding our business, our products and our services; and
monitoring performance of our business and our employees and subcontractors; and
marketing, promotional and educational activities; and
enforcing the terms and conditions of engagement with you; and
the management of our database.
Your Personal Information may be shared between Bluesafe Pty Ltd and its related entities. Normally we will not disclose your Personal Information to third parties unless:
you have previously consented or agreed to such disclosure; or
it is necessary to provide you with the goods and services requested and such disclosure is made on a confidential basis; or
it is required by law or required for co-operation with any government authority; or
it is necessary for the purpose mentioned above.
We will not sell, rent or trade your Personal Information without your prior consent where that consent is required by law. You do however
consent to our use and disclosure of your Personal Information incidental to a sale of our business to a third party or where we outsource duties including database management to an external service provider for the purpose of rendering the required services.
4. your consent
You consent to your Personal Information being used in accordance with this Privacy Policy by requesting our services or those of our sub-contractors by making enquiries via telephone or by visiting our website or participating in an on-line enquiry. We will endeavour not to use or disclose your Personal Information in a way, which is unreasonable contrary to your expectations. If you would prefer that we not use your Personal Information in any way set out in this Privacy Policy please contact us. However, you should be aware that if you do not consent to certain uses and disclosures of your Personal Information, we might not be able to provide our products and services to you.
5. quality of your Personal Information
We rely upon the accuracy of your Personal Information to provide our products and services to you. To assist us with this, please contact us immediately if any of your Personal Information ceases to be current. Similarly, if for any reason you believe that the information we have about you is not accurate and complete, contact us and we will make the appropriate correction.
6. access to Personal Information
You may access the Personal Information that we hold about you upon request and on reasonable notice. However there are some circumstances in which we may refuse to provide access or only provide partial access to this information. If your request for access is not granted, we will explain our reasons to you.
A nominal fee may apply to enable us to recover the reasonable costs of making such information available to you.
7. security of your Personal Information
We regard the security of your Personal Information as paramount. To this end, we take all reasonable steps to protect your Personal Information from loss, misuse, unauthorised access, modification or disclosure.
Only authorised people within our organisation are entitled to access your Personal Information for approved purposes. All our employees and agents are required to sign a confidentiality agreement as a condition of their employment.
8. changes to our Privacy Policy
From time to time we may decide to amend or update this Privacy Policy. When this occurs we will post the new version of the Privacy Policy on our website. We encourage you to periodically view this Privacy Policy so that you remain informed as to how we are protecting your Personal Information.
9. how to contact us
Should you have any queries or concerns in relation to our information handling practices, or if you wish to discuss any aspect of this policy, please contact Bluesafe Pty Ltd.